Frequently Asked Questions
How long does order processing take?
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day.
Do you offer free shipping?
Yes. We offer free shipping on all orders within the Netherlands and across EU countries.
What are the delivery times?
Netherlands (Domestic Orders):
Estimated delivery within 2–5 business days after dispatch.
European Union (EU Countries):
Estimated delivery within 4–7 business days after dispatch.
Are customs duties or taxes included?
Yes. For all EU deliveries, duties and taxes are fully included in the final price you see at checkout. There are no hidden fees upon delivery.
Can I return my order if it doesn’t fit?
Yes. We offer a 30-day return policy on all eligible items.
Returned items must be:
- Unworn
- In original condition
- With all tags attached
How do I start a return?
To initiate a return, please contact our support team at:
support@dripaholic.com. Our team will guide you through the next steps.
How long do refunds take?
Once your return is received and inspected, refunds are processed back to your original payment method. Processing times may vary depending on your payment provider.
How can I contact customer support?
You can reach us anytime via email at support@dripaholic.com. We aim to respond as quickly as possible during business hours.
